Frequently Asked Questions
Answers From Our Experts
Heating & Air Conditioning FAQ in Champaign
We’re Ready to Answer All Your HVAC Questions
At Castle Home Comfort Heating, Cooling & Plumbing, our professional team is committed to helping you in any way we can. Is there something you want to know about your HVAC system or our wide range of services? Please feel free to reach out to us and ask. We are more than happy to enlighten you by addressing all your questions and concerns. You may also want to skim through the frequently asked questions we’ve gathered below from past customers in case one of them relates to your own queries.
How Do I Know If My HVAC System Still Has Warranty?
My Comfort Equipment is Making Loud, Strange Noises. Is That Bad?
How Much Do You Charge for System Inspection or Maintenance?
Check out our tune-up coupon HERE.
I Hear a Popping Sound in My Ductwork Whenever I Turn My Furnace On or Off. What Is It?
There are several reasons why your ductwork is making a popping sound. The most common reason is when the metal sheet in the ducts expands to accommodate the change in air pressure. While this occurrence is not that detrimental to your system, sometimes, popping sounds from your ductwork also indicate that the duct system is undersized. If this is the case, we recommend that you contact Castle Home Comfort Heating, Cooling & Plumbing so we can analyze your ductwork system for proper design and recommend adjustments.
Do I Have to Be Concerned about the Changes in Refrigerants?
What are the Possible Reasons for a Freezing Up Air Conditioner?
There are several reasons why your air conditioner is freezing up, including:
- Dirty air filters restricting the air flow
- Low refrigerant caused by a leak from loose fittings, weak solder joints,
- Dirty evaporator coil
- Defective blower motor or relay or motor that is not running at the proper speed
Apart from changing the air filters, all these potential repairs would require the expertise of a professional technician. Get in touch with Castle Home Comfort Heating , Cooling & Plumbing so we can troubleshoot the problem and correct the issue right away.
How Can I Provide Feedback about an Employee or Service?
What are Your Payment Options?
Castle Home Comfort Heating, Cooling & Plumbing accepts cash, personal checks, and all major credit cards including Visa, MasterCard, and Discover.